KindPath Collective Inc — NDIS Service Agreement
This is the organisation-level template. A participant-specific completed version is produced for each participant.
Between: KindPath Collective Inc (ABN 29 486 496 313) (“the Provider”) And: [Participant full name] (“the Participant”), [with / represented by [nominee/guardian name] if applicable]
1. Term
Start date: [ ] Review date: [ ] (at minimum 12 months from start, or aligned to NDIS plan review)
2. Supports to be provided
| Support (NDIS line item / description) | Frequency | Rate | Funded by (NDIS plan / private) |
|---|---|---|---|
3. What is not included
[State clearly what is out of scope, so expectations are explicit rather than assumed — e.g. personal financial transactions, transport beyond an agreed radius, support outside rostered hours.]
4. Cancellation policy
[State KindPath’s cancellation notice period and any charge, consistent with NDIS pricing arrangements.]
5. Responsibilities of KindPath
- Deliver supports as agreed, by screened and inducted workers.
- Communicate any changes to workers, cost, or availability in advance.
- Handle the Participant’s information per the Information Management and Privacy Policy.
- Provide an easy way to give feedback or complain (see Feedback and Complaints Management Policy), including the right to complain directly to the NDIS Commission at any time.
6. Responsibilities of the Participant
- Communicate their preferences, goals, and any changes to their circumstances that affect support.
- Provide reasonable notice of cancellation where possible.
- Treat KindPath workers with the same respect and professional courtesy expected in return.
7. Ending this agreement
Either party may end this agreement with [ ] notice. The Participant can end it at any time without needing to give a reason. KindPath will support a smooth transition per the Transitions (Entry and Exit) Policy.
8. Consent to information sharing
[Specific consent items — see Consent and Capacity Policy and Phase 2 consent form — completed separately and referenced here, not bundled into a blanket consent.]
9. Signatures
Participant (or nominee/guardian): _______________________ Date: _______ KindPath representative: _______________________ Date: _______
Note: this template is a starting structure for legal/administrative completeness. It should be reviewed against the current NDIS Pricing Arrangements and Price Limits document before use, and against independent legal advice before being treated as binding.