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KindPath Collective Inc

Social Media and Communications Policy

Version 1.0 | Effective: 29 August 2026 | Review: 29 August 2027 | Owner: Director

1. Purpose

To protect participant privacy and KindPath’s integrity in public communications, social media, and marketing material.

2. Legislative and standards basis

Privacy Act 1988 (Cth); NDIS Code of Conduct (honesty and transparency).

3. Policy statement

No participant is identifiable in any public-facing material (social media, website, grant submissions, case studies) without their specific, informed, written consent for that specific use — separate from consent to receive support. KindPath does not overstate its registration status, credentials, or evidence base in public communications; see the existing Advocacy Evidence Standard for how claims are labelled (VERIFIED_INSTITUTIONAL / VERIFIED_INTERNAL / UNVERIFIED_RESEARCH).

4. Procedure

  1. Any participant story, photo, or case study used publicly requires a specific consent form, separate from the service agreement, naming exactly where and how it will be used and for how long.
  2. A participant can withdraw consent for public use at any time, and material is removed as promptly as practicable.
  3. Public claims about KindPath’s methodology, evidence base, or registration status are checked against the Advocacy Evidence Standard and current registration reality (see Governance Charter Summary, Section 2) before publishing.
  4. Workers do not speak publicly (including on personal social media) about specific participants or their support in any identifiable way.

5. Roles and responsibilities

  • Director: approves public-facing material referencing participants; ensures claims are accurately labelled.

6. Related documents

Information Management and Privacy Policy · Consent and Capacity Policy · Advocacy Evidence Standard (existing project document)

7. Review

Annually.